Best Price Guarantee
We offer color gemstones at the best prices. As a direct-to-customer company, our prices are most competitive in the industry. We want to give our customers the confidence that they will not find a better price elsewhere. In the rare chance you've found a comparable gemstone for less, please contact us . We will honor the price as long as it fulfills the terms and conditions of our Best Price Guarantee.
Terms and Conditions
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Price match only applies to gemstones we sell.
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Best Price Guarantee only applies before you purchase from Katia.
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In order to price match, items need to be like for like (i.e. quality, shape, treatment).
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The competing price must be available to any member of the public and cannot be a unique discount.
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The lower price must remain in effect at the time your request is verified by Katia and expired offers are not eligible.
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If our gem includes a GIA, AGL, IGI, Gubelin certificate, the competitors gemstone must include one of these as well.
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Pawn shops and auctions (websites or brick and mortar stores) are not eligible.
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Katia only price matches websites and brick and mortar stores that are based in the Hong Kong Special Administrative Region. International vendors are beyond the scope of our Best Price Guarantee.
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For lab and natural diamonds, we do not price match diamonds located outside of the Hong Kong Special Administrative Region.
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If Katia decides to match a competitor's price, we will honor the new price for 48 hours.
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We reserve the right to: (1) deny requests, (2) modify these terms at any time, and (3) terminate the Best Price Guarantee at any time.